AI providers

Works with the AI agent you already run

Keep your provider, your training and your team's workflows. Concierge connects them to the messaging apps customers love.

Salesforce Agentforce

Enhanced Messaging (MIAW)

Including live-agent handoff

AI concierge chats

Menus, surveys and language

Sidekick and live agents

Conversational Cloud

Chat contact flows

Conversations and Flex

Your own API or GraphQL agent

Answers, flows and policies come from your provider. Concierge never rewrites what your agent decides.

Each customer gets their own conversation with your agent, kept separate from every other chat.

If it's unclear whether a message went through, Concierge holds it instead of sending it twice.

Tell us which AI agent you use today and where your customers message you. We'll show you how it looks.