Channels

One AI agent. Six messaging channels.

Customers pick the app. Concierge makes sure your agent answers there, in a format that feels native.

Apple Messages for Business

Reach iPhone, iPad and Mac customers in the Messages app they already use.

  • List pickers with images
  • Quick replies
  • Rich link cards
  • App Clips and deep links
  • Apple Maps directions

Google RCS

Branded, verified business messaging in the default Android messaging app.

  • Verified sender
  • Suggested replies
  • Rich cards and carousels
  • Read receipts

WhatsApp

Meet customers on the world's most widely used messaging app.

  • Interactive buttons and lists
  • Media and documents
  • Template messages
  • Business profile

Facebook Messenger

Answer customers who message your Facebook Page, instantly.

  • Quick replies
  • Link cards
  • Page inbox handoff
  • Connect with Facebook in one click

Instagram DMs

Turn Instagram conversations and story replies into helpful answers.

  • Direct message replies
  • Quick replies
  • Story reply handling
  • Shared Page connection

TikTok Business Messages

Support the customers who discover you on TikTok, right in their inbox.

  • Direct messages
  • Automated replies
  • Handoff to your team

What Concierge adds on every channel

  • Replies shaped for each app
  • Live-agent handoff notices
  • Reset and restart keywords
  • Full conversation history

See your agent on every channel

Tell us which AI agent you use today and where your customers message you. We'll show you how it looks.

Book a demo